Customer Care

KLENCO enables safer, healthier urban and industrial environments by providing better cleaning solutions and concepts. We offer a diverse range of innovative products and an abundance of expertise & experience to help you redefine cleaning with superior results and greater productivity.

WE ARE READY TO SERVE YOU

With our wide portfolio of cleaning machines, tools and chemicals, Klenco truly provides a one stop resource for institutional, industrial and municipal cleaning solutions. This is backed up by a large, qualified after sales technical service team, regularly updated by our manufacturer principals and end users with experience of actual site conditions. Contact us or visit our 4000 sqft showroom today to learn the latest cleaning technologies and trends to solve your cleaning problem.

18 Gul Crescent Singapore 629527

Tel: +65 68623388

Fax: +65 68617575

Operating Hours: Monday to Friday: 8.15am – 5.15pm

Email: info@klenco-asia.com

Delivery Policy

  • FOC for purchases above $100 to single location within Singapore
  • S$20 fee per location applies for purchases below S$100
  • Delivery hours are 10am – 5pm, Monday – Friday, excepting Public Holidays
  • Please allow up to 2 working days from receipt of PO for delivery

WARRANTY TERMS & CONDITIONS

Klenco Singapore warrants to the original purchasers that products sold are free from defects in workmanship and materials under normal use & required routine servicing. This warranty does not apply to wear items including, but not limited to, brushes, hoses, rubber parts (including synthetic alternatives), electrical cords.
Warranty Period: 1 year from date of purchase (unless specified otherwise)
6 months for batteries on condition of proper maintenance
Territory: Singapore only
This warranty does not cover damages resulting from:
  • Accidents, abuse, misuse, improper installation or unauthorised repair
  • Usage of wrong electrical supply/voltage, batteries etc.
  • Usage of non-original parts
  • Usage of non-compatible chemicals, oils/lubricants etc
Klenco is further strictly not responsible for:
  • Costs of repairs performed by persons other than those authorized by Klenco
  • Damage to property, injury to persons and any subsequent loss of income due to use or malfunction of the product
The decisions of Klenco (Singapore) Pte Ltd regarding any disputes on the warranty is final.

To serve you better and faster, please contact our Service Department directly at:

Service Department

Fax: +65 6861 3400

To serve you better and faster, please contact our Service Department directly at:

Service Department

Fax: +65 6861 3400