DELIVERY POLICY

– Free of charge delivery within Singapore City is applicable for purchases above S$ 100.00.
– For smaller purchases, a S$ 20.00 delivery fee applies (for S$100 purchases and below).
– Delivery hours are from 11 am to 5 pm (Monday – Friday).
– Allow us 1 or 2 working days from PO received for normal delivery.
– For urgent orders, the cut-off timing is 2pm for next day delivery.

SERVICE & MAINTENANCE POLICY- warranty card and spare parts

Optimal performance depends on scheduled maintenance.

Regular servicing ensures a machine works efficiently and enhances machine life. At Klenco (S) Pte Ltd we offer a variety of cost effective solutions to suit customers requirements. We offer engineer call out or back to base servicing and repairs, carried out by our own team of Service Engineers or Service Technicians.

Rely on Klenco’s factory-trained service network to possess the knowledge and expertise to maintain your machine and keep downtime to a minimum. Our Service Technicians and Engineers are experienced and expert to troubleshoot and fix problems quickly.

You will not only have a good budgeting predictability and better control of maintenance expenses with monthly billing but also better cleaning performance and lower total cost with Klenco genuine parts, available at our workshop throughout the year.

To serve you even better and faster, you may also contact directly our Service Department Representatives:

Service Department

Tel:+65 68619613

Fax:+65 68613400

E:service@klenco-asia.com

BOOK A DEMO

We will endeavour to achieve your preferred date and time if possible. Upon receipt of your request we will telephone and email to confirm the appointment.

To book your demo schedule ASAP, you may also contact us at this hotline: +65 68623388


FACTORY TOUR

Tours are conducted on weekdays as follows:

Mondays to Fridays

Morning Session: 10.00am – 11.30am

Afternoon Session: 2.00pm – 3.30pm

Cost: Free of Charge

Capacity: Minimum 10 pax, up to 40 pax per session

Call us at +65 68623388 to arrange for a factory tour today!
Please note that booking of a factory tour is subject to availability.